Shipping Policy
At Old Crow Mercantile, we pride ourselves on delivering your purchases in a timely and reliable manner. Our shipping methods are designed to ensure the safe arrival of your products, and our packaging is both secure and eco-friendly. We aim to be transparent about any associated costs to build trust with our customers.
*Shipping times may vary depending on location*
Return Policy:
We understand that sometimes a product may not meet your expectations, and we want to make the return or exchange process as simple as possible for you.
Our return policy is designed to offer you peace of mind, knowing that you can shop with confidence at Old Crow Mercantile.
Returns:
Refunds will be offered in the form of store credit if items are returned to Old Crow Mercantile within 30 days of purchase.
If your return is made after the 30 day window, we are unable to process the transaction.
Returns must be unworn and in the same condition you received it, with the tags attached.
Returns require a receipt or proof of purchase.
Non-Returnable Items:
Gift Cards
Soaps, Candles, Fragrances
Accessories such as sunglasses, jewelry, hats, and handbags
Any Sale item
Shipping Your Return:
PO Box 628
133 South Main Street
Elkader IA 52043
Attention "returns"
You will be responsible for paying for shipping costs.
The cost of return shipping will be deducted from your refund.
Shipping costs are non-refundable.
At Old Crow Mercantile, we are committed to ensuring your satisfaction with every purchase.
Our return policy is aimed at providing you with a hassle-free experience, allowing you to make returns or exchanges with ease.
We value your trust in us and strive to make your shopping experience enjoyable and worry-free.
